Air India Lost Baggage Claim Policy From USA to India

The popularity of air travel is at its peak, especially for long-haul trips, as it promises good comfort and time-saving. Passengers looking for an idea to book Air India USA to India Flights get worse when issues come to misplacing or losing their luggage. 

Today, Air India is one the reputable & leading airlines worldwide; it dedicatedly cares for passengers. However, the lost and delayed luggage is rare, with less than a 1 per cent record for Air India. 

Meanwhile, if that happens, the airline ensures the possibility and tries to safely find or return the lost luggage. Apart it compensates for the same.

If you are concerned about getting updates on Air India’s Lost Baggage Claim and Compensation Policy and book Flights from USA to India; reach FlyDealFare.

How To File Claim For Air India Missing Baggage?

Situation First – If Baggage Gets Delayed 

If you check your baggage or luggage hasn’t arrived even after waiting for hours, the airline is solely responsible for locating it. Air India’s luggage tracking system will follow up seriously to identify the location of the lost or delayed bag. 

The importance is to inform at first about the same for the earliest search. Contact your representatives at the Air India missing/delayed luggage on the counter at the airport. Next is to file a complaint, Property Irregularity Report, with a copy of the same. 

It may include the reference number given to you for follow-up actions. It is important to keep this file information safe in the future.

Ensure you are filing a complaint with all minor details about your baggage, like bag details, size, colour, and material. Next, fill in details to reach you, such as a local address and contact details; it will help airport or airline authorities reach you once the luggage is found.

During the period of missing luggage, you can buy some necessary items to use and get an assured claim from the airline. Remember to keep original receipts and invoices for the items purchased.

Try to stay close to communication with the lost baggage airline authorities during the process of finding lost luggage after filing the complaint for a claim.

Situation Second – If Luggage Gets Lost

• ✔ If you have flights to India, baggage gets lost, Air India declares it, and you don’t find it within 21 days from the date of PIR, as well as the Property Irregularity Report.
• ✔ Once the Air India team for lost/missing baggage declares it’s actually missing or lost, then the airline is liable to compensate for it.
• ✔ Claiming this compensation only after informing and providing the complete details about your missing or lost luggage. It’s only possible with purchased invoices or any other proof.
• ✔ If you cannot get any update on missing luggage from the airline, or if the airline refuses to consider your lost bag being missed for the period, it is subjected to enforcement action. The DOT and international treaties handle it.

Situation Third – If Baggage Gets Damaged 

Air India damaged baggage claims the team is solely responsible for repairing or reimbursing passengers taking tickets to India from FlyDealFare. The Air India team lets travellers claim for any damage that happens to luggage or its contents; the bag is under the airline’s control during transportation.

• ✔ The airline is not liable for pre-existing damage to the baggage. And if packing passengers improper packing of luggage causes the damage.
• ✔ For a claim of any kind of damage to your bag, notice after receiving your luggage; it is crucial to contact the lost luggage claim team of Air India-soonest.
• ✔ Next, inform the airline within seven days of receiving the luggage with complete or maximum details about your damaged baggage, such as photographs of the damaged items, original purchase invoices, and more.
• ✔ If there is any damage to the luggage and it is not repairable, ask the airline to compensate according to the value of the bag.

Air India, however, is not responsible for any exceptional items damaged, such as electronic items, fragile items, perishable things, cash, and more. All these exclusions are well defined in the carriage contract of the Air India airline.

Air India Baggage Tracking & Claim Status

Air India offers an advanced baggage tracking system to help passengers keep track of lost or missed luggage. It allows travellers efficiency in checking the status of a 10-character reference number, such as the PIR number. 

This PIR number allows passengers to file a claim report. The below section shares detailed instructions on how to follow the track of baggage status on the official website of Air India.

• ✔ The first step is to select the baggage from the tab in the main menu of the official Air India portal. It will help in directing to the Air India track luggage/baggage page.
• ✔ Next, click on “World Tracer Baggage” on the Tracing System. This option helps in directing to the airline’s track baggage page.
• ✔ This will be followed up with the option of; Check your delayed baggage status here’. Just click it.
• ✔ You may need to fill out the information with your last name & 10-character with a file reference number to receive.
• ✔ Finally, it is good to click on the submit button & get updates and status for your lost/delayed and missed luggage. This is important when your bag is loaded on board, unloaded, and reachable on the lost claim counter.

Air India Lost Baggage Compensation

• ✔ If you immediately contact the delayed/lost/damaged baggage claim counter, you must realize it’s missing. You can easily find the missing baggage desk in Air India, which is closest to the luggage carousels at the airport. 
• ✔ It is good to inform the staff about the situation and file a report to authorities with complete or missing details about your luggage. 
• ✔ Ensure you ask for the compensation policy from the staff with the respective airline to compensate you. Here are some detailed facts on Air India baggage claim status: delayed, lost and damaged luggage.

Delayed Baggage

If you didn’t get checked baggage within 24 hours on an international trip. It is crucial to inform the airline at the airport’s help desk as soon as possible. The Air India airline will reimburse by offering one-time interim expenses of around $60. The necessity to purchase items during this period and get a claim for compensation for the same only with original purchase receipts.

Lost Baggage

The delay in tracing luggage lost and missing within 21 days from the date of PIR will declare its lost baggage. Air India’s next step is to start the compensation process, which will depend on procedure and reimbursement. It will also ask you to show the original receipts and evidence on item descriptions, any photographs of original purchase receipts, etc.

Damaged Baggage

Once you receive the luggage with some damages, it is important to contact the airline at the damaged baggage claim counter for a specific airline at the airport. It will be followed up for the report before leaving the airport: examine the luggage to find damages and repair it. The damages are not repairable; the airline will reimburse with the amount of some specified limit.

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